Terms & Conditions

Grumle is intended for users aged 18 or over. By using this site, you confirm you are 18 or older.

These terms explain how Grumle works, what we offer, and the boundaries of responsibility for both users and the platform.

Limits of Support

• Grumle supports reflection, learning, and connection
• It does not replace medical, psychiatric, or emergency services
• Users are encouraged to seek local help when needed

Grumle is a peer to peer recovery and reflection platform. It is not an emergency service, crisis intervention service, or medical provider.

Grumle does not provide real time monitoring, emergency response, or immediate support in situations involving risk of harm to yourself or others.

Grumle does not provide medical advice, psychiatric diagnosis, therapy, counselling, or crisis management services. Content on the platform, including peer discussions and AI supported tools, is provided for reflection, learning, and support only.

If you are in immediate danger, experiencing thoughts of self harm, or feel unable to keep yourself or others safe, you should seek urgent help outside Grumle. This may include contacting local emergency services, a crisis or mental health support service, or a trusted friend, family member, or professional.

While Grumle aims to provide a supportive and well moderated environment, we cannot guarantee immediate responses or real time intervention. Moderation actions may take time, and content may not be reviewed instantly.

Grumle uses automated and human assisted tools, including AI, to help maintain safety and consistency on the platform. These tools do not assess medical risk, do not provide emergency intervention, and do not replace professional judgement or care.

By using Grumle, you acknowledge and accept that the platform is not designed for emergency use. Responsibility for seeking urgent or professional help remains with you. These boundaries exist to protect both users and the integrity of the space.